How to create times and dates - V2

Time groups support telephone numbers and feature codes that are routed to different destinations at different times of the day or days of the week. Examples of time groups might be:
 Every Saturday and Sunday
 Weekday evenings
 Every public holiday next year
Each time group is made up of one or more time periods that define when the group is active. The group is active when any of its time periods are active, and a time period is active when all of its criteria are met.

To add a new time group:
1. Log in to the Enswitch web interface.
2. Go to Features » Times and dates.

3. Click New

4. Enter the following: (fields marked with
are required)
Name: Unique name for this time group.
 Description: Describe the group and its purpose. This displays on the Time group menu next to the name.
 Priority: Time group priority. When a call is made to a number with more than one active time group, the group with the highest priority is used.

 Active when: Determines whether a time group is positively or negatively defined. Select between Any time period below is active and None of the time periods below are active.

5. Click Save.

6. Click Return to the list of time groups

7. On the Time groups menu, click on the newly created group.

8. To make this group “selectable” in the IVR for temporary routing, upload a .wav file for the name of the group to be played to callers.
9. Set time routes for any numbers or feature codes as desired.

To add a new Time Period:
1. Log in to the Enswitch web interface.
2. Go to Features » Times and dates.
3. Select the time period to modify.
4. Scroll down to Time periods.
5. Click New.

6. Enter the following: (fields marked with
are required)
Name: Unique name identifying this time period.
 Description: Description of the time period. This appears on the menu of time periods.
 Start time/End time: Start and stop time each day.
 Days the period is active: All the options must match the date for the period to be considered active.
7. Click Save.
8. Repeat for any other time periods.